On September 25, 2017, Bank of Dade will be changing to a new debit card program that offers you great new benefits! Please read more below.
You’ll be sent a new card and PIN in mid-September. You’ll also be sent instructions on how to update your PIN and activate your card. If you don’t receive your new card by Thursday, Sept. 21, please call us at 706-657-6842.
Your new debit card will include an EMV® chip for enhanced security. For chip-enabled business and ATM terminals, you’ll need to insert your card — chip first. Your card will also have a magnetic strip on the back for use at locations where the terminals don’t yet accept chip cards.
The chip within the card stores account information more securely, and the technology itself provides protection against fraudsters creating a replica of your card. The biggest bene?t of switching to chip cards is the reduction in card fraud resulting from counterfeit, lost and stolen cards.
The conversion will be on September 25. Use your old card through September 24, then begin using your new card on September 25. If you haven’t activated your card using the interactive voice response system before September 25, you may use it for a PIN-based transaction at any business or ATM.
Once you receive your new debit card, you’ll need to provide the new number to businesses and service providers that charge your card for recurring or automated payments. Common service providers include: utility companies, cable companies, insurance companies, iTunes®, Amazon® and PayPal®. On or after September 25, any use of the old card will cause your payment to decline and potentially interrupt your service.
Bank of Dade is also introducing the SHAZAM BOLT$ app, which allows you to access balance information anytime, anywhere. SHAZAM BOLT$ adds another layer of protection to your debit card by allowing you to set up transaction or suspicious activity alerts.
SHAZAM BOLT$ can immediately alert you to potentially fraudulent activity for:
• A debit purchase for more than an amount you specify
• Any card-not-present debit transaction (i.e., phone, internet, mail)
• Any suspicious or high-risk transaction that occurs on your account
The newest feature is transaction control. With the quick tap of a button you’ll be able to block or unblock your card, without affecting previous transactions, if your card is stolen, goes missing or you just want to pause it while traveling. This feature not only provides you peace of mind, but also saves you the hassle associated with losing a card. Simply block your card until you find it, then unblock it for instant use. Users can also set up transaction level blocks for transactions over a specific dollar amount, internet and phone transactions and transactions outside the U.S. This fast and simple security feature takes fraud safety up a notch.
Download SHAZAM BOLT$ today on the Apple® App Store® or Google Play™ and follow the instructions.
We appreciate your business and we’re sure you’ll love your new debit card. If you have any questions, please contact us at 706-657-6842.